Nando's Richmond Hill

Reviews

• ★ ★ ★ ★ ☆
  Food is amazing, service is a little weird. Do you tip here? They seat you then you have to go to the cash register to place your order and pay before food is ready, they bring your order to the table but you have to go up front to pick up utensils and drinks... I think they could do a lot better if they ran it normally.
  By Reza Evol, May 10, 2017
• ★ ☆ ☆ ☆ ☆
  I love Nando's chicken but the service at this location is the worst. Theres always kids working here and they take don't know their ass from a hole in the ground. Very slow. Would be nice if they had enough staff (that actually wants to work) to accommodate the amount of patrons that dine here. Took me 20 minutes just to order takeout at 8.30pm on a weekday. And this is always the case. Wish there was another Nando's in Richmond Hill so I don't have to come back here.
  By Kris Deep, April 01, 2017
• ★ ☆ ☆ ☆ ☆
  Normally, Nando's is a great place to go - even internationally! - so a friend who's new to town wanted to go here. However, my friend and I weren't thrilled about last night's options and service at this location. I originally wanted the sandwich but they ran out of the breast pieces that specifically are made for that sandwich and the cashier refused to make substitutions with just another regular breast piece. They ran out of pitas so begrudgingly, I got the 1/4 chicken leg and thigh. I paid $8 and some change (this includes tax) and what I got was so little when I saw it on the plate, I ended up getting two sides to add to it. The same cashier was also very curt with my friend when my friend couldn't figure out the drink machine (like we don't work there, so there's no need to be rude like that if we can't figure it out on the first go). The service here is abominable, and definitely not wasting my money at this location at least.
  By Zainab Habib, March 06, 2017
• ★ ★ ★ ★ ☆
  Went here on a Saturday around 7pm. The place was pretty busy and we were told it was about a 45 minute wait + 30 minutes for a table. However, it turned out to only take about 30 minutes to get a table and our food. The chicken here is fantastic, so moist and delicious. Now let's talk about sauces, because lets be real the chicken is just a sauce conduit. I went with hot and sprinkled a generous portion of garlic Peri Peri. The heat was definitely hot, but not so much so as to make the meal unenjoyable or require pitchers of water.
  By David Rose, March 04, 2017
• ★ ★ ★ ★ ☆
  Let's keep this short and semi-sweet. Food is definitely up there in terms of cost. Food itself, phenomenal. Portion size, could be better. Staff interaction is always below average to average. Yes we know you may dislike working In a restaurant, but don't treat customers poorly. Quick enough service for dining in and taking out. (10-15 min avg) This place has definitely improved over the years-- I highly recommend trying Nandos at least once. Also the medium level sauce definitely packs heat (or I'm just a heat-weakling), but you can do half and half as well with garlic/herb to cut the heat, and add extra garlic sauce for more flavour. The flavours keep me coming back, but not as often thanks to the prices.
  By Orit D, January 15, 2017

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